AI Policy

Effective Date: September 1, 2025

Last Updated: September 1, 2025

Introduction

PersonL LLC d/b/a ChordFlow ("we," "our," or "us") is committed to the responsible development and deployment of artificial intelligence (AI) technologies. This AI Policy outlines our ethical principles, guidelines, and commitments regarding the use of AI in our platform and services.

Our AI Principles

1. Transparency and Explainability

  • We strive to make our AI systems transparent and understandable
  • Users are informed when they are interacting with AI-powered features
  • We provide clear explanations of how AI features work and their limitations
  • AI-generated content is clearly identified as such

2. Privacy and Data Protection

  • User data privacy is paramount in all AI implementations
  • We do not use personal or proprietary user content to train third-party AI models without explicit consent
  • AI processing is conducted with appropriate privacy safeguards
  • Users maintain control over their data used in AI features

3. Fairness and Non-Discrimination

  • We actively work to prevent bias in our AI systems
  • Regular testing and monitoring for discriminatory outcomes
  • Diverse perspectives are incorporated in AI development processes
  • Equal access to AI features regardless of user background

4. Safety and Reliability

  • AI systems undergo rigorous testing before deployment
  • Continuous monitoring for potential safety issues
  • Fail-safe mechanisms to prevent harmful outputs
  • Regular updates and improvements based on performance data

5. Human Oversight and Control

  • Humans remain in control of critical decisions
  • AI augments rather than replaces human judgment
  • Users can override or modify AI suggestions
  • Clear escalation paths for AI-related issues

AI Features in ChordFlow

Document Analysis and Processing

  • AI helps analyze and extract insights from uploaded documents
  • Content summarization and key point extraction
  • Semantic search capabilities across document libraries
  • Automated tagging and categorization suggestions

Conversational AI Chat

  • AI-powered chat interface for document interaction
  • Question answering based on user's document content
  • Contextual assistance and recommendations
  • Natural language query processing

Content Generation and Assistance

  • AI-assisted content creation and editing
  • Template and workflow suggestions
  • Automated formatting and structure recommendations
  • Writing assistance and improvement suggestions

Data Usage and Training

User Content Protection

  • Your proprietary documents and content remain private
  • We do not share user content with third-party AI providers for training
  • Content processing occurs within secure, controlled environments
  • Users can opt out of AI features while maintaining full platform access

Improvement and Learning

  • We may use anonymized, aggregated usage patterns to improve AI features
  • No personally identifiable information is used in AI training
  • User feedback helps enhance AI accuracy and usefulness
  • All improvements respect user privacy and consent preferences

Third-Party AI Services

Service Providers

  • We may utilize third-party AI services (such as OpenAI) to power certain features
  • These providers are carefully selected based on their privacy and security practices
  • All third-party integrations are subject to strict data protection agreements
  • Users are informed about third-party AI service usage

Data Handling

  • Third-party AI services process data according to our privacy requirements
  • No long-term storage of user content by third-party providers
  • Regular audits of third-party compliance with our standards
  • Immediate data deletion after processing completion

User Rights and Controls

Consent and Choice

  • Clear consent mechanisms for AI feature usage
  • Granular controls over AI functionality
  • Ability to disable AI features without losing core platform access
  • Transparent opt-in/opt-out processes

Access and Correction

  • Users can request information about AI processing of their data
  • Ability to correct inaccuracies in AI-generated content
  • Access to AI decision-making processes that affect users
  • Right to human review of AI-generated recommendations

Limitations and Disclaimers

AI Accuracy

  • AI-generated content may contain errors or inaccuracies
  • Users should verify AI outputs before making important decisions
  • AI recommendations are suggestions, not definitive answers
  • Continuous improvement efforts to enhance accuracy

Scope of Responsibility

  • AI features are provided as tools to assist users
  • Users remain responsible for final decisions and content
  • We are not liable for decisions made based solely on AI recommendations
  • Professional judgment should always be applied to AI outputs

Monitoring and Compliance

Ongoing Assessment

  • Regular evaluation of AI system performance and bias
  • Continuous monitoring for potential ethical issues
  • User feedback integration into improvement processes
  • Third-party audits of AI practices when appropriate

Compliance Framework

  • Adherence to applicable AI governance regulations
  • Alignment with industry best practices and standards
  • Regular policy reviews and updates
  • Proactive engagement with regulatory developments

Incident Response

Issue Reporting

  • Clear channels for reporting AI-related concerns
  • Prompt investigation of reported issues
  • Transparent communication about resolutions
  • Preventive measures to avoid similar issues

Remediation Process

  • Immediate response to safety or bias concerns
  • User notification of significant AI-related issues
  • Corrective actions and system improvements
  • Documentation and learning from incidents

Future Developments

Innovation Commitment

  • Continued investment in responsible AI development
  • Research into emerging AI safety and ethics practices
  • Collaboration with AI ethics communities and researchers
  • Regular updates to policies based on technological advances

User Involvement

  • Ongoing user feedback collection and integration
  • Transparency about new AI feature development
  • User testing and validation of AI improvements
  • Community input on AI policy updates

Contact and Feedback

If you have questions, concerns, or feedback about our AI practices, please contact us:

Policy Updates

This AI Policy may be updated periodically to reflect changes in our AI practices, regulatory requirements, or technological developments. We will notify users of material changes and maintain transparency about our AI governance practices.

This AI Policy demonstrates PersonL LLC d/b/a ChordFlow's commitment to responsible AI development and deployment, ensuring that our AI technologies serve users ethically, safely, and transparently.

Last updated: September 1, 2025